6900xt FAQ — All Your Questions, One Place
This page brings together answers to common questions that come up while gaming on 6900xt. From registration to Sports Betting, live scores, tournament rules, and account management — find everything you need here.
Quick help links
Alongside the answers, you'll find more detailed information on these pages.
6900xt — Key Platform Features
Before diving into the FAQ, get a quick overview of 6900xt's key features — it'll help you better understand the context behind each question.
Frequently Asked Questions — Detailed Answers
Here are the seven most frequently asked questions from 6900xt users, along with detailed answers.
Once you log in to the 6900xt platform and navigate to the Sports or Live Betting section, you can view real-time scores for ongoing matches. Each match card displays the current score, elapsed time, and key events such as goals, wickets, or cards as they happen.
Cricket matches include run rate, wickets, and over-by-over breakdowns. Football coverage features goals, yellow and red cards, and corners. In the Live Betting section, odds update in real time as the score changes — making it easier to decide when to bet.
You need to be logged in to view live scores. For the best mobile experience, use a stable 4G or WiFi connection.
Yes, 6900xt offers betting on many sports beyond cricket. Head to the Sports Betting section and select your preferred sport from the left-side menu or tabs.
- Football: Bet across international leagues and tournaments including EPL, La Liga, Champions League, and BPL, with dozens of markets such as Match Winner, Over/Under, and Both Teams to Score.
- Tennis: Bet on Set Winner and Total Games for Grand Slam and ATP/WTA matches.
- Basketball: Quarter and Half-Time betting on international leagues, including the NBA.
- Badminton: Match Winner markets for selected international tournaments.
- E-Sports: Bet on popular E-Sports events including CS2, Dota 2, and League of Legends.
To place a bet on any sport, log in to your account, go to the Sports section, select your preferred sport, choose a match, set your market and stake, then confirm your Bet Slip.
Opening a new account on 6900xt is simple — the entire process takes under 3 minutes. On the registration page and provide the following details:
- Full Name: Enter your name exactly as it appears on your National ID (NID) — it will be verified during KYC.
- Date of Birth: You must be 18 years of age or older to participate.
- Email address: An active email address — a verification link will be sent to it.
- Mobile number: Bangladeshi number — required for OTP verification.
- Password: At least 8 characters, including one number and one special character.
After submitting the form, a verification link will be sent to your email — clicking it activates your account. Once registration is complete, finishing KYC verification will fully unlock withdrawal access.
If the app won't open or you're prompted to update, follow these simple steps:
- Update the App: Visit the Google Play Store or Apple App Store and install the latest version of the 6900xt App. Restart the app after updating.
- Clear the app cache: On Android, go to Settings > Apps > 6900xt > Storage > Clear Cache. On iPhone, delete the app and reinstall it.
- Restart your device: Restart your phone — this often resolves the issue on its own.
- Try a Browser Instead: If you're having trouble with the app, go to 6900xt.com directly in your mobile browser — the experience is just as good.
- Check your internet connection: A weak connection may prevent the app from loading — try switching to 4G or WiFi.
If none of the above steps work, email [email protected] with your device model and Android/iOS version — you'll get a prompt resolution.
6900xt regularly hosts Slot tournaments and Sports Challenges — participate for a chance to win extra rewards.
- How to participate: Go to the Promotions section to view active tournaments and click "Join" to enter. Some tournaments automatically enroll registered members.
- Earning points: Earn points by playing designated games. Typically, every BDT 100 wagered earns 1 point — though the rate may vary by tournament.
- Leaderboard: Your Leaderboard position is determined by the points you collect during the tournament. The more points you earn, the higher you rank.
- Prize distribution: Rewards are typically credited to your account within 24–48 hours after a tournament ends. Finishing in the top 10 or 20 earns you cash bonuses or Free Spins.
Rules may vary slightly for each tournament — make sure to read the terms and conditions on the Promotions page carefully before taking part.
There are two ways to temporarily suspend your 6900xt account — choose whichever suits you:
- Cool-down period (24 hours–30 days): Take a break for a set period from the Responsible Gaming section in Account Settings. You won't be able to log in during this time. Once the period ends, your account will be reactivated automatically.
- Self-exclusion (1 month–permanent): Choose self-exclusion for an extended break. You can close your account for 1 month, 3 months, 6 months, 1 year, or permanently. Your account cannot be reopened during this period.
For either option, email [email protected] directly or submit a request via Live Chat. After identity verification, your account will be closed immediately and no promotional emails will be sent during the exclusion period.
Learn more Responsible Gaming Visit the page.
In the event of a cancelled or incomplete match, 6900xt refunds the bet amount in line with its general policy — however, there are a few important things to know:
- Match Fully Cancelled: If a match is cancelled before it begins, the full bet amount is refunded to your account balance.
- Match Abandoned Mid-Way: If a match is abandoned after a certain amount of play (e.g., fewer overs than required in cricket), the result may be settled or voided according to the rules of the sport in question.
- For Accumulator bets: If one event in an Accumulator is cancelled, it is typically removed and the remaining selections continue as normal.
- Suspended during Live Bet: If a match is suspended during Live Betting, the result may be determined based on the last confirmed score.
Refunds are typically processed within 24–72 hours. For details on specific situations, Terms & Conditions Visit the page or contact support.
If you can't find your answer on this page, reach out to support directly — we're always here to help.
For more information
Brief answers are provided in the FAQ — see the pages below for more details.
A complete guide to the KYC process, required documents, and verification timelines.
DetailsPopular Game Categories
Once your account is set up, explore these game categories — each one offers a unique experience.
Still Have Questions?
If you can't find your answer in the FAQ, get in touch with support right away. Or, if you don't have an account yet, sign up in just a few minutes.